Championing diversity in hospitality
In a world where cultural differences are celebrated, Chantal Milky, senior associate of HVS Executive Search, explores how the hospitality sector is promoting diversity and inclusivity.
Four tech trends shaping the future of hospitality
Judith Cartwright, founder and managing director of Black Coral Consulting, identifies the tech trends shaping the hospitality industry for guaranteed commercial success.
The next generation in hospitality PMS
The hospitality industry is constantly evolving, driven by advancements in technology and changing customer demands. Duncan Fraser-Smith, managing partner of Glee Hospitality, delves into a critical aspect of the industry: property management systems (PMS), which serve as the backbone of hotels, resorts and other accommodation types.
Navigating the world of online review platforms
Michael Donald, co-founder and customer experience specialist at Halo Business Consulting, shares his thoughts on how best to ensure these essential marketing tools give a fair representation of your business.
Agritourism tourism on the rise across the MEA region
With its data-driven approach, Growdash is poised to assist regional restaurants to execute paid and organic growth campaigns confidently and seamlessly across online food delivery channels.
Tailoring hotel guest room design to new demands
Today’s hotel rooms need to be imaginative, accessible, versatile and adaptable, meeting guests’ expectations, while also offering them the space to create a personalized experience. Joris Angevaare, partner at Studio HBA, part of the HBA Group, explains why putting guests at the epicenter of the hotel room design process will help to generate repeat stays.
Why the GCC is well placed to capitalize on the wellness trend
The wellness tourism industry is going from strength to strength, buoyed by our increasing commitment to prioritizing self-care. Home to an abundance of natural resources with therapeutic properties and breathtaking landscapes, the GCC is ideally placed to establish itself as a global destination for tourists looking to focus on their mental and physical wellbeing, as Daniel During, principal and managing director of Thomas Klein International explains.
Empowering the F&B sector to source local talent
As Dubai solidifies its position as one of the world’s leading tourism destinations, the critical role of vocational training in shaping a skilled workforce has never been clearer. In recent years, a remarkable shift in educational preferences has occurred, with an increasing number of students recognizing the immense value of vocational studies over traditional technical education. This transformative transition not only benefits the students themselves but also plays a pivotal role in ensuring the sustainable growth of the burgeoning tourism industry. In addition, a robust vocational offering aligns with a key priority of the Dubai Economic Agenda, D33, which aims to seamlessly integrate the next generation of Emiratis and young residents into the thriving tourism sector. Essa Bin Hadher, general manager of Dubai College of Tourism, shares his thoughts on investing in local talents.
Growing with the Middle East
With regional tourism in the midst of a robust rebound, the timing is ideal for businesses across the industry to put their own expansion plans into practice. It’s all about seizing the moment, according to Naim Maadad, chief executive and founder, Gates Hospitality.
How Saudi Arabia can harness retired expat talent
As Saudi Arabia continues to develop and diversify its economy, the need for skilled professionals has reached an unprecedented level. Dagmar Symes, CEO of Hill Robinson Estates Saudia LLC, shares her views on the social reforms in KSA and how retired expat talent can be leveraged.