Five minutes with Elissar Hanna Maalouf of Astoria Hospitality

Five minutes with Elissar Hanna Maalouf of Astoria Hospitality

Elissar Hanna Maalouf founder of Astoria Hospitality

Experienced in the hospitality field for over a decade, Elissar Hanna Maalouf, a hospitality consultant, is passionate about enhancing dining experiences. Committed to quality and exceptional service for hotels and restaurants, she explains how Astoria Hospitality elevates every dining experience.

How does Astoria Hospitality serve the needs of hotels, restaurants and caterers?

Astoria Hospitality has a wide range of products, including a diverse tableware selection and specialty items, ensuring high quality. Moreover, we provide exceptional durability, tailoring solutions with versatile design choices, allowing customers to perfectly match their vision. From classic elegance to modern chic, our offerings cater to diverse aesthetic preferences. Additionally, our exceptional customer service includes a sales team that works closely with clients to understand their specific needs. They recommend the best products and solutions. Furthermore, our after-sales support is a key aspect of our company policy, offering assistance with product care and replacements.

What are some of the latest trends in kitchen and tableware equipment?

The latest trends in kitchen and tableware equipment focus on sustainability, multifunctionality and aesthetics, driving industry innovation forward. Moreover, eco-friendly materials, such as bamboo and recycled glass, are becoming increasingly popular, reflecting a shift toward environmental responsibility. Additionally, multifunctional items that save space and enhance efficiency, like stackable and modular tableware, are in demand. Furthermore, there’s a growing preference for artisanal and handcrafted designs, which add a unique touch to dining experiences. In addition, modern minimalist styles, often in matte finishes and muted colors, are trending among consumers. Lastly, technology integration, such as smart cookware with temperature control, is gaining traction in professional kitchens.

What are some of the top-selling brands in Astoria Hospitality’s inventory?

 Astoria Hospitality works with more than 26 universal brands, ensuring a wide variety of high-quality products for our customers. Our top-selling brands include Churchill, renowned for its high-quality, elegant tableware and innovative designs. Additionally, Face is another favorite, offering durable and stylish cutlery that balances tradition with modernity. Furthermore, Schott Zwiesel stands out in our glassware collection, known for its sturdy, beautifully crafted glasses for various occasions. Moreover, Kapp provides exceptional kitchen equipment and tools, prized for their precision and durability by professional chefs. Lastly, Costa Nova is highly sought after for its artistic tableware, adding a touch of sophistication to any dining setting.

What are Astoria Hospitality’s plans for the future?

Astoria Hospitality plans to expand its product range by incorporating more eco-friendly, sustainable options to meet growing environmental demands. Moreover, we aim to enhance our customization services, offering personalized designs to better cater to our clients’ unique needs. Additionally, by investing in technology, we plan to streamline our supply chain for faster, more efficient deliveries, ensuring customer satisfaction. Furthermore, we’re looking to broaden our market reach, both domestically and internationally, through strategic partnerships and an enhanced online presence. Ultimately, our focus remains on maintaining high-quality standards and exceptional customer service to support the evolving needs of hotels and restaurants.


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About author

Rita Ghantous

Rita Ghantous is a hospitality aficionado and a passionate writer with over 9 years’ experience in journalism and 5 years experience in the hospitality sector. Her passion for the performance arts and writing, started early. At 10 years old she was praised for her solo performance of the Beatles song “All My Love” accompanied by a guitarist, and was approached by a French talent scout during her school play. However, her love for writing was stronger. Fresh out of school, she became a freelance journalist for Noun Magazine and was awarded the Silver Award Cup for Outstanding Poetry, by The International Library of Poetry (Washington DC). She studied Business Management and earned a Masters degree from Saint Joseph University (USJ), her thesis was published in the Proche-Orient, Études en Management book. She then pursued a career in the hospitality industry but didn’t give up writing, that is why she launched the Four Points by Sheraton Le Verdun Newsletter. Her love for the industry and journalism led her to Hospitality Services - the organizers of the HORECA trade show in Lebanon, Saudi Arabia, Kuwait and Jordan, as well as Salon Du Chocolat, Beirut Cooking Festival, Whisky Live and other regional shows. She is currently the Publications Executive of Hospitality News Middle East, Taste & Flavors and Lebanon Traveler. It is with ultimate devotion for her magazines that she demonstrates her hospitality savoir-faire.

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