In a dynamic and ever-changing world, the hospitality industry has embraced technological advancements to enhance its services. Among the pioneers leading this transformation is Bidfood Middle East, the region’s leading food and technology distributor. Through its groundbreaking e-distribution platform, myBidfood, Bidfood Middle East is revolutionizing the way B2B transactions occur in the Middle East’s food and beverage domain. We take a look at how myBidfood’s first-of-its-kind features are impacting the hospitality industry and reshaping the landscape of e-commerce in the region.
Empowering the hospitality industry with myBidfood
At the forefront of innovation, Bidfood Middle East’s myBidfood stands as the first e-distribution platform in the Middle East, redefining how businesses in the food and beverage sector operate. With a primary focus on providing exceptional dining experiences to end consumers, Bidfood Middle East collaborates with renowned brands, like S.Pellegrino, illy, Heinz, Häagen-Dazs and many others, to cater to the diverse needs of the hospitality industry. All the brands and products can be viewed on the platform, in addition to item specifications, such as ingredients, prices and availability.
Seamless end-to-end digital experience
myBidfood is more than just an online platform; it is a comprehensive end-to-end digital experience that revolutionizes the traditional B2B ordering process. Catering to over 15,000 customers online, myBidfood allows F&B operators to place orders anytime and anywhere, through both its website and mobile application, which is available on Android and iOS. This pioneering approach to B2B e-commerce in the F&B field has set a new standard for efficiency and convenience. Indeed, the registration process has been streamlined, enabling users to register online within minutes and enjoy immediate access to the platform.
Unmatched functionalities for effortless ordering
myBidfood boasts a range of functionalities that streamline the ordering process and ensure an unmatched user experience. Among the many features available are:
View and order all products: customers can gain access to Bidfood Middle East’s diverse country-specific product catalog and explore a vast array of options.
Real-time stock availability: by keeping track of the availability of products in real time, myBidfood shows stocks on hand and items that are running low, allowing businesses to maintain seamless operations and stay on top of the ordering process.
Live chat support: With 24/7 live chat support, myBidfood provides customers with instant assistance from Bidfood’s customer experience representatives, who are ready to answer queries promptly and efficiently.
ETA for out-of-stock items: estimated time of arrival for out-of-stock items ensures that businesses stay informed about restocking schedules, avoiding stockouts and enhancing customer satisfaction.
Automatic replenishment: the platform enables businesses to automate the replenishment process for frequently ordered items, optimizing inventory management.
Loyalty program: myBidfood recognizes loyal customers by giving a reward with each order, encouraging continued partnership and fostering lasting relationships.
Punchout: Grants the customers’ external purchasing system the ability to log in directly to myBidfood and have complete access to the brands and products listed as for any normal registered user on the platform.
Expanding horizons for F&B operators
In an era where e-commerce is transforming industries, myBidfood stands out as a pioneer in the Middle East’s hospitality sector. The platform’s user-friendly interface, seamless user experience, innovative features and functionalities have simplified the ordering process, saving time and resources for F&B operators. Moreover, myBidfood’s extensive coverage across the UAE, KSA, Oman, Bahrain and Jordan has opened up new avenues for Bidfood to reach wider markets, segments and expand its operations.
With Bidfood Middle East leading the way forward and empowering F&B operators with myBidfood, the hospitality industry in the Middle East is poised for a digital revolution that promises efficiency, convenience, and unparalleled growth.
To login or register, visit: www.mybidfoodme.com
