Chris Wayne-Wills, cluster GM of JA on leading through adversity

Chris Wayne-Wills, cluster GM of JA on leading through adversity

Chris Wayne-Wills discusses how overcoming challenges has shaped his leadership, strengthened team culture and redefined excellence while managing JA Ocean View and The Manor.

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Federico Penzo on creating 360° guest experiences

Federico Penzo on creating 360° guest experiences

Located in The Avenues, Kuwait City, Midar offers a sophisticated yet nostalgic seafood experience that draws inspiration from Kuwait’s golden era of the 1960s and 1970s, a time of prosperity in design and culture.

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Cultivating excellence in hospitality with Andrea Strim, GM of Renaissance Business Bay Hotel, Dubai

Cultivating excellence in hospitality with Andrea Strim, GM of Renaissance Business Bay Hotel, Dubai

Andrea Strim, GM of Renaissance Business Bay Hotel, approaches hospitality with a focus on people, operational efficiency and strategic growth. He discusses his approach to motivating teams, fostering innovation and navigating the evolving challenges of today’s hospitality landscape.

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Unlocking the power of total rewards with Karim El Berkch

Unlocking the power of total rewards with Karim El Berkch

Karim El Berkchi, manager of Kempinski Hotel Muscat, draws on two decades of global luxury experience to illustrate how total rewards elevate team performance.

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Saudi Arabia’s luxury hospitality evolution with Fredrik Blomqvist

Saudi Arabia’s luxury hospitality evolution with Fredrik Blomqvist

Fredrik Blomqvist, general manager of Raffles Jeddah, discusses the city’s evolving luxury hospitality scene, emerging guest trends and how Raffles will blend legendary service with Jeddah’s unique character to create unforgettable, meaningful experiences.

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The craft of high-end dining in Dubai with Damiano Ruggiero, general manager of Signor Sassi

The craft of high-end dining in Dubai with Damiano Ruggiero, general manager of Signor Sassi

We sit down with Damiano Ruggiero, general manager of Signor Sassi, to explore how leadership, creativity and attention to detail shape Dubai’s Italian fine-dining experience.

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A tribute to heritage with Mahmoud Sakr, GM of The Chedi Muscat

A tribute to heritage with Mahmoud Sakr, GM of The Chedi Muscat

Muscat’s heritage deeply influences how general manager Mahmoud Sakr leads The Chedi Muscat. Here, he reveals the secret behind shaping unforgettable, culturally rich guest experiences.

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Empathetic leadership with Marta Martin, hotel manager at Rosewood Doha

Empathetic leadership with Marta Martin, hotel manager at Rosewood Doha

Doha’s vibrant hospitality scene blends culture and innovation. Marta Martin, hotel manager at Rosewood Doha, tells us more about Qatar’s luxury hospitality scene and leading with empathy and purpose.

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