Hospitality in times of COVID-19: an unknown future and a dubious present
With the hospitality industry in Lebanon facing its toughest days yet, Nada Alameddine, partner at Hodema consulting services, enlightens us on how restaurants are faring amid the coronavirus pandemic and deepening economic crises.
How Restaurants Can Hire Smartly And Create An Efficient Management System
The restaurant industry is notorious for its high employee attrition rates, and thus requires an efficient management system. Abdul Kader Saadi, managing director and owner of Glee Hospitality Solutions, takes a look at how these businesses can attract, hire and retain the right personnel.
Why It Pays To Know Hotel Data Analytics
Kostas Nikolaidis, Middle East & Africa executive for STR, examines the importance of accurate data analysis in the hospitality industry.
Maintaining Reputations And Managing Responses In The Digital Era
Serge Chamelian, managing partner of h-hotelier, looks at how best to address this modern phenomenon customers may hold various views on your organization’s reputation, and this is why marketers must ensure that organizations have a good reputation and manage responses in an ethical manner when things go wrong.
Rate parity or disparity? Recommendations…
Rate disparity might be acomplex issue, but it can cause a customer to lose trust in your company and, as a result,impact your bottom line, which means ignoring it isn’t an option.Serge Chamelian, managing partner of h-hotelier, showsus the way, by explaining thedifferent distribution channels from a practical perspective, and provides recommendations
WEAR IT’S AT
In an age where uniforms are playing an increasingly bigger role throughout the F&B industry, innovation, design and quality are all to the fore
Micro hotels the next trend
Considered the ‘tiny houses’ of the hotel industry, micro hotels have been popping up all over the world, marked by their style, efficiency and price. Saqib Jafri, associate manager, Hotels MENA Region, for Colliers International, gives us the lowdown
The co-working space trend fad or future?
An IT programmer, a social media specialist and a graphic designer walk into a coffee shop… and now it’s a co-working space. If you don’t see the humor in this joke, you probably haven’t experienced a co working space to the full. The concept has been around for a while now, but is still fairly new in the Middle East. Nada Alameddine, partner at Hodema consulting services, fills us in on the details
Hospitality news 101 the ones to watch
Franchising is still a viable option for those in the hospitality industry – one that is more risk-free than running a business of your own. Despite the cons, a proven business model is always a sure bet. The right franchise is out there… deciding which franchise is right for you always begins with Hospitality News ME
9 kings of nightlife
In Beirut, trends come and go on the club and bar scene in the same amount of time it takes to shake a cocktail. Properties need to be refreshed, neighborhoods are hot – and then not – and then there are the trends in people’s tastes, like whisky versus rum. Not many moguls are able to ride the waves smoothly enough to stay in business. We catch up with nice heavyweights who have dominated the scene and are here to stay
