The human side of hospitality
Hospitality relies on the people performing the wide range of roles across the industry to keep the wheels turning, from kitchen staff and receptionists to IT experts and management. With competition among employers tough and staff turnover high, eight HR professionals share their thoughts with HN on how the sector can identify, hire and hold on to talents.
Events
Elevating experiences in the workplace
Diversity is embraced by the hospitality industry, which caters to employees of different cultures. Furthermore, brands prioritize inclusive environments, aligning with goals and expectations. This shift consequently reshapes organizational culture and the employer-employee dynamic. Global hospitality brands reimagine work, offering exceptional experiences and fostering environments for employee retention. Here, Maria Davies, MD at Agora Hospitality Ltd, explores strategies and trends in the industry, showcasing examples from leading hospitality brands worldwide.