Luxury talk with Chloé Chelala, hotel manager of Katara Hills Doha

Luxury talk with Chloé Chelala, hotel manager of Katara Hills Doha

Chloé Chelala, hotel manager of Katara Hills Doha

Having lived in Saudi Arabia, Lebanon, the UAE and Qatar, Chloé Chelala has regional hospitality experience, specifically in the luxury hotel sector. Here, we learn more about her journey to Katara Hills Doha and what differentiates the boutique property from others in Qatar’s rich capital.

What can you tell us about your hospitality journey and how you ended up in Doha?

After 15 years in hospitality, I can confidently say that it’s been an adventure full of ups and downs, continuous learning and challenges. Adapting to change has been essential, but I wouldn’t have it any other way. I strongly believe in hard work, dedication and, most importantly, loving what you do. Having lived a significant part of my life in the GCC, when the opportunity arose to explore a new country in the region, I seized it. Moreover, Katara Hills is a luxurious boutique hotel – my favorite kind of place.

What differentiates Katara Hills from other luxury hotels in Doha?

I think that the most striking aspect is the serene and relaxing nature of our property. It is surrounded by greenery in the heart of a bustling city. However, once you’re there, you feel completely disconnected from urban life.

Needless to say, the luxurious amenities, exclusive experiences and personalized service ensure each guest’s stay is exceptional, with a dedicated villa host.

What can guests look forward to at Katara Hills?

Ultimately, we offer our guests utmost privacy. The state-of-the-art villas each have their own private swimming pool, with the two-bedroom villas also featuring a jacuzzi. Given the high standard of accommodation, exceptional service and attention to detail, many of those who stay with us spend a considerable time enjoying their villa.

For those who wish to venture outside, Katara Hills has an award-winning spa, with an exceptionally curated spa menu.

Furthermore, the property is ideally located, within a stone’s throw of Katara Cultural Village and the city’s high-end boutiques, cafes and restaurants.

What’s your motto?

I believe that you have to show up for yourself every day. No one is going to do the work for you; you need to be your own hero, it’s as simple as that.

As a young, female hotel manager, what’s your message to other women who are seeking leadership positions in hospitality?

While it might sound cliche, believing in yourself is essential. Additionally, embracing challenges as opportunities is crucial to growth. No matter what happens, staying focused on your goals demands your full attention. Being genuine fosters trust and respect among your team and colleagues. Moreover, it’s vital to remember that success is a journey, not a destination.

How important is F&B to a hotel and what do you offer in this regard at Katara Hills?

Food and beverage undeniably shape the experience and a hotel’s reputation, significantly enhancing guest satisfaction and fostering loyalty. Furthermore, I’m delighted to announce that we have a franchise of the Gymkhana brand, which was established in London. Inspired by elite Indian clubs, Gymkhana earned two Michelin stars in 2024 for its exquisite fusion of classic and contemporary cuisine. Gymkhana presents upscale Indian cuisine in an elegant setting, featuring a stunning terrace with panoramic city views.


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About author

Rita Ghantous

Rita Ghantous is a hospitality aficionado and a passionate writer with over 9 years’ experience in journalism and 5 years experience in the hospitality sector. Her passion for the performance arts and writing, started early. At 10 years old she was praised for her solo performance of the Beatles song “All My Love” accompanied by a guitarist, and was approached by a French talent scout during her school play. However, her love for writing was stronger. Fresh out of school, she became a freelance journalist for Noun Magazine and was awarded the Silver Award Cup for Outstanding Poetry, by The International Library of Poetry (Washington DC). She studied Business Management and earned a Masters degree from Saint Joseph University (USJ), her thesis was published in the Proche-Orient, Études en Management book. She then pursued a career in the hospitality industry but didn’t give up writing, that is why she launched the Four Points by Sheraton Le Verdun Newsletter. Her love for the industry and journalism led her to Hospitality Services - the organizers of the HORECA trade show in Lebanon, Saudi Arabia, Kuwait and Jordan, as well as Salon Du Chocolat, Beirut Cooking Festival, Whisky Live and other regional shows. She is currently the Publications Executive of Hospitality News Middle East, Taste & Flavors and Lebanon Traveler. It is with ultimate devotion for her magazines that she demonstrates her hospitality savoir-faire.

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