U By Emaar with new venue at Address Jabal Omar Makkah, KSA
U By Emaar has expanded to Makkah, KSA, at Address Jabal Omar Makkah, offering exclusive rewards and experiences worldwide.
A new era of customer relationship management
AI-driven CRM tools and chatbots are taking customer engagement to the next level. With today’s guests demanding seamless and personalized experiences, hotels that invest in these industry disruptors will gain a competitive edge, as Lovetto Nazareth, managing director of Prism Digital, explains.
A life of luxury
Offering one-of-a-kind experiences to meet the needs of today’s uber-demanding travelers has become the new definition of luxury in hospitality, as Daniel During, principal and managing director of Thomas Klein International, points out.
The definition of luxury in the midst of a major transition
The definition of luxury in hospitality is in the midst of a major transition. Industry professional Chirine Salha examines what the term means for the modern-day traveler and how hotels are responding.
First luxury resort to open on Dubai’s World Islands
The five-star Anantara World Islands Dubai Resort will feature a 2,000 m2 private beach, and will boasts 70 rooms, suites and villas.
An amalgam of luxury and heritage: The Chedi Al Bait, Sharjah
It is never a wrong time to kick off a luxury property especially when their focus is not just on luxury but on the cultural experience.
What will the future of luxury hospitality offering look like
Many wonder whether luxury properties will have to adopt stricter operation measures to sustain and kick off back their activities.
A region’s first: COVID-19 screening for luxury home rentals staff and contractors
“The health and safety of guests is our number one priority. That’s why we are rolling out a screening program,” said Rami Shamaa.
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Project Planning 101
Project planning is no easy feat, especially in business. Industry professional Chirine Salha outlines the fundamentals of getting a project off the ground and the key to ensuring it runs smoothly.