Research conducted in KSA by Deliverect and Qoot has revealed 45 percent of restaurants manage two to three brands from the same location, while 78 percent intend to manage more brands from existing outlets in the near future.
Furthermore, the research showed that more than 80 percent of restaurants depend on online orders or delivery to generate sales, with 30 percent of eateries generating more than 50 percent of their revenues from delivery.
Given that 50 percent of restaurants consider themselves tech savvy when it comes to F&B technology, 78 percent intend to manage more brands from their existing outlets.
The survey results were reported during Deliverect’s participation at HORECA Riyadh to empower the F&B industry in KSA and further help it thrive.
Naji Haddad, general manager for MENA at Deliverect, said: “According to JLL, The Food and Beverage (F&B) industry in KSA is the largest in the Middle East and is valued at USD 45 billion. With great value, comes bigger responsibility for restaurant owners to manage their profits amid greater competition. The rise of dark kitchens in the kingdom has also created opportunities for owners. However, without the right technology to manage stocks and seamlessly streamline operations, ensuring a pleasant customer experience can be challenging.”