The hospitality industry is constantly evolving, driven by advancements in technology and changing customer demands. Duncan Fraser-Smith, managing partner of Glee Hospitality, delves into a critical aspect of the industry: property management systems (PMS), which serve as the backbone of hotels, resorts and other accommodation types.
According to Duncan Fraser-Smith, managing partner of Glee Hospitality, the emergence of cloud kitchens has caused a significant disruption in the traditional food industry landscape. Here, he explores how these delivery-only establishments have gained widespread popularity and addresses the crucial question of whether cloud kitchens are destined to succeed.
Duncan Fraser Smith, author of “Create to Plate,” reveals the top five reasons why awards are essential for the success of aspirational and destination dining.
Driving a more sustainable future for travel with Duncan Fraser Smith, founder of The Cutting Edge Agency
With technology a crucial part of our everyday lives, Duncan Fraser Smith, founder of The Cutting Edge Agency, addresses its potential as a key contributor to a sustainable future for the tourism industry.
Hospitality establishments are constantly looking for ways to market their products and services to guests. Duncan Fraser-Smith, founder of The Cutting Edge Agency, takes a closer look at the role of WiFi in direct marketing.