How to be a leader rather than a boss in the business world
There’s a well-known saying that a boss says “Go,” whereas a leader says “Let’s go!” Mark Dickinson of DONE! Hospitality Training Solutions lifts the lid on what real leadership is all about.
It’s a visual world in the tourism sector
Besides having more “sticking power” than text alone, visual communication is a universal tool with few language barriers, enabling seamless communication. Consultant Chirine Salha uncovers the different ways in which images and videos are being used by the tourism sector to entice would-be travelers.
The Middle East’s hospitality race is back on
Most Middle Eastern countries are finally experiencing some form of normalcy after months on standby due to the pandemic. Nada Alameddine, managing partner at Hodema consulting services, gives us an in-depth account of what’s happening in the region, which shows positive signs of regrowth.
What’s trending in coffee?
Thomas Jefferson had the right idea when he said that coffee is the preferred drink of the civilized world. Naim Maadad, chief executive and founder of Gates Hospitality, shares his thoughts on what’s hot on the coffee scene.
What is restaurant menu analysis?
Menu analysis involves a series of steps to identify the profitability and popularity of each item on a restaurant’s menu. This strategy enhances sales and, ultimately, the success of the establishment as Christian Salloum, founder and managing director of BrandPortunity Consulting, explains.
The expo effect – What to expect from Dubai 2020
With Expo 2020 fast approaching, Hala Matar Choufany, president of HVS Middle East, Africa and South Asia, examines how this world-famous event will change the shape of Dubai’s hotel market.
What are the five key archetypes of travelers?
Emanuele Veratti, partner at Bain & Company Milan, and Karim Henain, partner at Bain & Company Middle East, expose their characteristics.
Why smart technology in hotels makes perfect sense
We are witnessing technological advances every single day, especially in hotels. Andrew Wheal, founder and chief techspert at Hospitality Tech Expert Ltd., takes a closer look at the smart technologies that are being deployed by operators to enhance the guest experience.
The big tech debate
Much has been made of the tech revolution and the effect it has had on our lives. In the world of hospitality, tech solutions are paving the way for a different kind of guest experience, as Andrew Wheal, founder and chief techspert at Hospitality Tech Expert Ltd., explains.
The coffee club’s insight into the industry
Coffee makes the world go round, as these five experts will tell you. Read what they have to say about the latest industry trends and why specialty coffee is on the rise.