Enhancing customer experience through AI
Dr Jane Thomason is a globally recognized thought leader on metaverse and Web3. Here, she discusses ways in which AI can enhance the customer experience.
Restaurant trends in Saudi and the world at large
Duncan Fraser-Smith, founder of The Cutting Edge Hospitality Agency and author of “Create to Plate,” discusses restaurant trends in Saudi Arabia and the broader global trends impacting the industry.
The future of hospitality in the GCC
Rabih Fakhreddine, the founder and CEO of 7 Management, explores the rapid growth in hospitality in the Gulf.
Ramadan around the Middle East
Five accomplished chefs take us on a culinary tour around the Middle East, sharing Ramadan food trends and essential menu items.
The secrets to creating next-gen dining experiences
Adding an entertainment dimension to a restaurant visit will make the entire experience one to remember, while also helping diners to bond with your brand, as Daniel Hettwer, founder and CEO of Hidden Worlds Entertainment Inc, explains.
The key to building a successful, multi-brand franchise portfolio
Daniel During, principal and managing director of Thomas Klein International, shares his thoughts on what’s needed to create a winning formula for franchise concept expansion.
Re-evaluating the luxury travel checklist
In an era when climate change concerns are constantly making headlines, hotel guests are today looking for travel experiences that offer both luxury and sustainability. Casey T. Carillo, interior designer at LW, explains how resort rewilding is providing a new, greener alternative for this important segment, while redefining the very essence of luxury travel in the process.
Sustainability in food production
Valeria Krynetskaya, head of plant-based venture THRYVE™, offers her insights on sustainable food production.
Lebanon’s 2024 tourism outlook
Lebanon’s tourism landscape is an intriguing mix of triumphs, challenges and resilience. From the reflections of industry leaders to strategies for revival, we explore the dynamic forces shaping Lebanon’s tourism outlook in the face of adversity.