How to organize an out-of-this-world event
What makes a luxury event a truly unforgettable experience for clients and their guests? Four industry professionals take us behind the scenes to reveal what’s involved in planning and designing an ultra-special celebratory occasion, from personalized experiences to 3D mapping projections.
Harnessing AI technology to drive up hotel revenue
Lovetto Nazareth, managing director of Prism, explains how AI-based digital marketing and price optimization strategies are revolutionizing the hotel-OTA partnership model.
Food delivery’s sustainable future
The F&B industry and food delivery services find themselves engaged in a tug of war, with businesses striving to increase profits while simultaneously considering the shift toward sustainability, which inevitably brings about operational changes. Tech disruptor and global entrepreneur Mohamed Al Fayed, CEO and co-founder of Grubtech, tackles the challenges faced by the industry to establish a delicate balance between financial growth and environmental consciousness.
Leveraging AI to reach travelers
With leisure travel returning to pre-pandemic levels, travel and hospitality companies are looking for ways to reach travelers through personalized summer campaigns using AI-powered programmatic advertising. Tech, marketing and digital strategy expert Terry Kane, managing director ME and Africa of Trade Desk, tells us more.
The launch of a new F&B location intelligence AI platform
SpotQuest has launched a new global F&B location intelligence and menu price benchmarking AI platform for restaurants, in partnership with The Cutting Edge Hospitality Agency in the Middle East.
Laurent A. Voivenel’s take on AI during the Hospitality Innovation Summit 2023
During the Hospitality Innovation Summit 2023 panel on “Hotel Innovation: How to ensure relevance today and tomorrow,” Laurent A. Voivenel, SVP of operations and development EMEA and India Group Human Resources and Talent Development of Swiss-Belhotel International, highlighted the potential benefits and risks of AI. The panel was moderated by Christopher Lund, executive director and head of hotels for the MENA region at Colliers International, and other speakers on the panel included Imran Changezi, development senior director of the Diriyah Gate Development Authority; Ian Wilson, regional director for hospitality of NEOM; and Chadi Hauch, regional VP lodging development ME of Marriott International.
Leveraging WhatsApp automation to optimize hotel operations
Lovetto Nazareth, managing director of Prism Digital, gives us the lowdown on how AI-driven WhatsApp automation solutions are reinventing the way hotels communicate with customers
Discussing culinary trends with Thomas Kyritsis, Le Cordon Bleu
Le Cordon Bleu is the leading global network of culinary arts and hospitality management institutes. Offering a range of widely recognized training programs in the fields of gastronomy, wine, hospitality and tourism, this 125-year-old institution is leading the way in industry-related education. Here, Dr. Thomas Kyritsis, the school’s program director of culinary industry management (BBA) and culinary innovation management (MSc), discusses culinary trends.
The truth behind artificial intelligence
With new technology reshaping the workplace and changing the way we do business, two experts discuss the effect artificial intelligence is having on the hospitality industry.
- 1
- 2
Marketing in an AI-driven era
Combining advanced technology with the hospitality industry’s key principle of guest-centric service, AI is already taking the customer experience to new heights. Ashleigh Donald,
co-founder of Halo Business Consulting, explains how businesses can harness this all-important innovation.