Hotel F&B versus high-end stand-alone restaurants
Increasingly, hotels are upping their F&B game to compete with nearby fine-dining establishments. Daniel During, principal and managing director of Thomas Klein International, gives us the lowdown on how well-known properties in the UAE are reacting to this shift.
Finding the right franchise partner
Finding the right match in any business relationship — franchise or not — is related to chemistry, compatibility and, most importantly, trust. Daniel During, principal and managing director at Thomas Klein International, lifts the lid on how to pick the perfect franchise partner.
What’s missing in hospitality higher education
With mankind having always pursued knowledge, the concept of higher education can be traced far back in time. Daniel During, management director of Thomas Klein International, discusses the pivotal role of educators and how learning about technology is more important than ever.
HR & Education: The Struggle
Daniel During, principal and management director of Thomas Klein International, tells us why ongoing staff training is the key to success.
An expert’s opinion: Food for thought during the COVID-19 crisis
Daniel During, owner of Thomas Klein International, a Dubai-based hospitality and F&B consultancy firm, shares his thoughts about the impact of the COVID-19 outbreak on the industry.
Chains and franchises VS stand-alone restaurants
The topic of whether Dubai has yet to establish itself as a true food-destination city is one that prompts animated discussion within the industry. Some experts think independent restaurants are at risk of falling into the standardization trap and losing that all-important passion for food. Daniel During, principal and management director of Thomas Klein International, looks at the pitfalls and how to avoid them
Wishes and Expectations
Exceeding guests’ expectations is all too familiar to hospitality professionals and is something we strive to do on a daily basis, but what if the tables were turned? As the year winds down, we thought it would be an interesting idea to present the wishes and expectations of our dear friends in the industry, with the intention of gauging their reactions and finding out if 2020 will exceed their own expectations.
Waiting for 2020: Dubai’s wave of F&B projects
Daniel During, principal and management director of Thomas Klein International, fills us in on Dubai’s restaurant wave which is proving to be a bumpy ride for entrepreneurs playing the waiting game ahead of the World Expo 2020
Workplace Equality: The Achievements And The To Do List
Whether at the Global Women’s Forum Dubai or the Women in Construction Summit, women across all industries are moving center stage and creating their own platforms to educate and share their experiences in their respective fields. Simone Remba, Consultant at Thomas Klein International, tells us about the challenges women working in hospitality still face and the steps being taken to address them.
Where hospitality is heading
While 2021 has been a turbulent year for tourism, the signs are promising for 2022. We asked 11 experts from the world of hospitality to share their industry forecasts and the trends we should be keeping an eye on.