Using Instagram and YouTube in 2023
Hospitality concepts have always relied on visual media to help showcase their venues to prospective clients. Social media has taken this relationship a step further by enabling brands to get even closer to their audience. Riky Bains, brand strategist and copywriter at Klinical, shares his thoughts on how hotels and restaurants can leverage Instagram and YouTube to reach more people.
Performance management revolution
According to Mark Dickinson of DONE! Hospitality Solutions, annual performance reviews are a thing of the past. Here, he reveals how to recognize and reward employees the right way.
Wake up and smell the coffee machines
With specialty coffee being one of the fastest-growing markets in the world, Natalya Latypova,managing director of Glee Hospitality Solutions, explores this growing trend and the equipment that’s making waves across the market.
It’s about the guest, not the chef
In this opinion piece, Jörg Zipprick, co-founder and editor-in-chief of the international restaurant review aggregator La Liste, reminds the industry who’s king.
Five sustainable trends to look out for in the Middle East’s travel sector
According to Sustainable Travel International, tourism-related activities account for approximately 8 percent of worldwide carbon emissions. Danielle Curtis, exhibition director ME of Arabian Travel Market, highlights five sustainable trends that have already gained significant momentum in the Middle East and look set to play a critical role in the industry’s ongoing journey to decarbonize.
A life of luxury
Offering one-of-a-kind experiences to meet the needs of today’s uber-demanding travelers has become the new definition of luxury in hospitality, as Daniel During, principal and managing director of Thomas Klein International, points out.
What’s behind ESG in tourism?
The number of governments and businesses introducing environmental, social and governance (ESG) frameworks and principles has grown significantly in recent years. But what are the implications of ESG specifically for the tourism industry? Richard Stolz, principal at Roland Berger Middle East’s transportation, tourism and logistics practice in Dubai, provides a pragmatic overview of the latest ESG practices in the sector.
On the up: mapping out east Africa’s potential
It’s true that East Africa’s travel, tourism and hospitality sectors have experienced numerous ups and downs in recent years. However, there are positive signs of growth, as Thuku Kimani, manager of hotels MENA at Colliers International, points out.
How to make your coffee shop stand out
Forming an important part of the F&B industry, the coffee segment needs no introduction. And with new concepts and products arriving in the market thick and fast, customers are increasingly looking for quality and traceability. Nagi Morkos, founder and managing partner at Hodema consulting services, identifies the differentiating factors of a successful coffee shop.
A quick guide to launching a startup
The ancient Chinese philosopher Sun Tzu famously said: “In the midst of chaos, there is opportunity.” Ashleigh Donald, co-founder of Halo Business Consulting, considers how this mantra applies to hospitality startups in our post-pandemic world.