The hospitality business represents one of the most active and flourishing sectors in the world. It is one of the fastest growing industries and contains frequent guest–host interactions, specifically in the case of organizations that provide service to a diverse group of people. However, this can make it a challenging line of work. Ongoing technological advancements have helped to improve efficiency in customer service, but they also increase the expectations of clients and generate difficulties across the sector. A better understanding of these challenges would give hospitality managers a clear edge over the competition. Hoda Naim, founder and managing...
The regional F&B industry is evolving at a fast pace amid fierce competition and rising customer demand for innovation. Given the current climate, building a successful business is becoming more of an art than a science. Manal Syriani, managing director, WAY Consultants, explains
HN talked to three experts in the field of chocolate and pastry to find out what’s keeping the industry sweet.
As the name implies ‘The Fine Print’ is where Ghassan Marrouche, a seasoned expert in the insurance sector looks at the parts that people don’t usually look at. Few are the people who read the fine print in their agreements, and especially when it comes to insurance policies. Here's what you should keep in mind
HN talks to local and international chefs to find out what they look for when choosing a knife. Surprisingly though, it would seem that when choosing a knife, chefs have the ability to cut through the clutter to find the most fitting blade
Airports! What’s the difference between one and the other? Chirine Salha, senior consultant at Ulysses Consulting, tells us what sets some airports apart from others.
While each Middle Eastern economy has its own problems and individual strengths, all in all, the last five years have brought a fair few challenges for most of the region’s markets. The hospitality industry is, as always, one of the first to bear the brunt of tough times. Nagi Morkos, managing partner at Hodema consulting services, analyzes the region’s turbulent times and its impact on the sector and its players
Hospitality News ME takes a look at some of the major projects in the pipeline till 2021
Revenue is down, the market is challenged and we have to make something happen quickly. What should we do? Mark Dickinson of DONE! Hospitality Training Solutions says cut costs, but carefully
The company’s strategy is to operate 35 House Hotels across the Middle East region by 2025.
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