What are the five key archetypes of travelers?
Emanuele Veratti, partner at Bain & Company Milan, and Karim Henain, partner at Bain & Company Middle East, expose their characteristics.
Why smart technology in hotels makes perfect sense
We are witnessing technological advances every single day, especially in hotels. Andrew Wheal, founder and chief techspert at Hospitality Tech Expert Ltd., takes a closer look at the smart technologies that are being deployed by operators to enhance the guest experience.
The big tech debate
Much has been made of the tech revolution and the effect it has had on our lives. In the world of hospitality, tech solutions are paving the way for a different kind of guest experience, as Andrew Wheal, founder and chief techspert at Hospitality Tech Expert Ltd., explains.
Luxury on the horizon in KSA
Amid the current global pandemic and travel restrictions, Saudi Arabia remains committed to its Vision 2030 and projects are underway to transform its hospitality offering. Hala Matar Choufany, president, Middle East, Africa and South Asia of HVS, shines a bright light on the kingdom’s luxury resorts and what we can expect to see.
In-flight catering services to reach USD 21B by 2027
Providers of in-flight catering services are adopting key strategies, such as partnerships and acquisitions to expand their reach.
Tableware and glassware: fit for Instagram
With the rise of social media, hotels are paying greater attention to their table settings to provide guests with the finest Instagram moments. HN spoke to five hospitality experts to find out how they select their tableware and glassware.
UK’s ‘Red List’ could cause Egypt USD 2M of daily losses
WTTC said this is due to fears over the additional costs incurred on expensive hotel quarantine for 10 days on arrival back in the UK.
The truth behind artificial intelligence
With new technology reshaping the workplace and changing the way we do business, two experts discuss the effect artificial intelligence is having on the hospitality industry.
Handling no-shows at restaurants
No-shows can have an enormous effect on business, especially those within the F&B sector. Almir Ambeskovic, CEO of TheFork, looks at ways restaurants can minimize the number of clients that simply don’t show up.
The expo effect – What to expect from Dubai 2020
With Expo 2020 fast approaching, Hala Matar Choufany, president of HVS Middle East, Africa and South Asia, examines how this world-famous event will change the shape of Dubai’s hotel market.