Enhancing customer experience through AI

Enhancing customer experience through AI

Dr Jane Thomason is a globally recognized thought leader on metaverse and Web3. Here, she discusses ways in which AI can enhance the customer experience.

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Restaurant trends in Saudi and the world at large

Restaurant trends in Saudi and the world at large

Duncan Fraser-Smith, founder of The Cutting Edge Hospitality Agency and author of “Create to Plate,” discusses restaurant trends in Saudi Arabia and the broader global trends impacting the industry.

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Maximizing talent productivity by addressing mental wellness

Maximizing talent productivity by addressing mental wellness

In honor of World Health Day, Tiago Costa, Parisima Talent CEO, emphasizes the significance of mental wellness in the workplace, urging hospitality HR leaders to prioritize it for sustained success.

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How to raise your google rankings with AI

How to raise your google rankings with AI

Lovetto Nazareth, managing director of Prism Digital, explains how AI can be used to improve those all-important Google rankings for hospitality businesses and, in turn, convert more browsers into bookers.

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Marketing in an AI-driven era

Marketing in an AI-driven era

Combining advanced technology with the hospitality industry’s key principle of guest-centric service, AI is already taking the customer experience to new heights. Ashleigh Donald,
co-founder of Halo Business Consulting, explains how businesses can harness this all-important innovation.

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Easter culinary traditions from Dubai to Armenia

Easter culinary traditions from Dubai to Armenia

Two accomplished chefs take us on a culinary tour from Dubai to Armenia, sharing Easter menu items.

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The future of hospitality in the GCC 

The future of hospitality in the GCC 

Rabih Fakhreddine, the founder and CEO of 7 Management, explores the rapid growth in hospitality in the Gulf.

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Targeting zero food waste in the hospitality industry

Targeting zero food waste in the hospitality industry

Paul Newnham, executive director at SDG2 Advocacy Hub, explains why creating a sustainable food system is a win-win all round.

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Ramadan around the Middle East

Ramadan around the Middle East

Five accomplished chefs take us on a culinary tour around the Middle East, sharing  Ramadan food trends and essential menu items.

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