Marketing in an AI-driven era
Combining advanced technology with the hospitality industry’s key principle of guest-centric service, AI is already taking the customer experience to new heights. Ashleigh Donald,
co-founder of Halo Business Consulting, explains how businesses can harness this all-important innovation.
The future of hospitality in the GCC
Rabih Fakhreddine, the founder and CEO of 7 Management, explores the rapid growth in hospitality in the Gulf.
Targeting zero food waste in the hospitality industry
Paul Newnham, executive director at SDG2 Advocacy Hub, explains why creating a sustainable food system is a win-win all round.
Bahrain: back on track for success
After a challenging decade or so, Bahrain’s economy is now back on a strong footing, with the kingdom’s plans to continue driving non-oil growth in key sectors, such as fintech and tourism, gathering momentum. Nada Alameddine, managing partner at Hodema Consulting Services, analyzes the reforms, partnerships and projects that are supporting the country’s socioeconomic development against a competitive regional backdrop.
Using design thinking in HR to optimize hospitality
Tiago Costa, CEO of Parisima Talent, discusses the importance of design thinking and explains how hospitality HR leaders in the region can contribute to a company’s ongoing success through effective application.
Elevating experiences in the workplace
Diversity is embraced by the hospitality industry, which caters to employees of different cultures. Furthermore, brands prioritize inclusive environments, aligning with goals and expectations. This shift consequently reshapes organizational culture and the employer-employee dynamic. Global hospitality brands reimagine work, offering exceptional experiences and fostering environments for employee retention. Here, Maria Davies, MD at Agora Hospitality Ltd, explores strategies and trends in the industry, showcasing examples from leading hospitality brands worldwide.
How to raise your google rankings with AI
Lovetto Nazareth, managing director of Prism Digital, explains how AI can be used to improve those all-important Google rankings for hospitality businesses and, in turn, convert more browsers into bookers.