Marketing in an AI-driven era

Marketing in an AI-driven era

Combining advanced technology with the hospitality industry’s key principle of guest-centric service, AI is already taking the customer experience to new heights. Ashleigh Donald,
co-founder of Halo Business Consulting, explains how businesses can harness this all-important innovation.

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The future of hospitality in the GCC 

The future of hospitality in the GCC 

Rabih Fakhreddine, the founder and CEO of 7 Management, explores the rapid growth in hospitality in the Gulf.

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Targeting zero food waste in the hospitality industry

Targeting zero food waste in the hospitality industry

Paul Newnham, executive director at SDG2 Advocacy Hub, explains why creating a sustainable food system is a win-win all round.

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Ramadan around the Middle East

Ramadan around the Middle East

Five accomplished chefs take us on a culinary tour around the Middle East, sharing  Ramadan food trends and essential menu items.

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Bahrain: back on track for success

Bahrain: back on track for success

After a challenging decade or so, Bahrain’s economy is now back on a strong footing, with the kingdom’s plans to continue driving non-oil growth in key sectors, such as fintech and tourism, gathering momentum. Nada Alameddine, managing partner at Hodema Consulting Services, analyzes the reforms, partnerships and projects that are supporting the country’s socioeconomic development against a competitive regional backdrop.

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Using design thinking in HR to optimize hospitality

Using design thinking in HR to optimize hospitality

Tiago Costa, CEO of Parisima Talent, discusses the importance of design thinking and explains how hospitality HR leaders in the region can contribute to a company’s ongoing success through effective application.

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Elevating experiences in the workplace 

Elevating experiences in the workplace 

Diversity is embraced by the hospitality industry, which caters to employees of different cultures. Furthermore, brands prioritize inclusive environments, aligning with goals and expectations. This shift consequently reshapes organizational culture and the employer-employee dynamic. Global hospitality brands reimagine work, offering exceptional experiences and fostering environments for employee retention. Here, Maria Davies, MD at Agora Hospitality Ltd, explores strategies and trends in the industry, showcasing examples from leading hospitality brands worldwide.

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The key to building a successful, multi-brand franchise portfolio

The key to building a successful, multi-brand franchise portfolio

Daniel During, principal and managing director of Thomas Klein International, shares his thoughts on what’s needed to create a winning formula for franchise concept expansion.

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7 ways to build and sustain a viable F&B business

7 ways to build and sustain a viable F&B business

Bastien Blanc, CEO and board member at TroKadero Hospitality Global, outlines the areas of focus that should be in every strategy aimed at securing a restaurant’s long-term success.

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