Why creative concepts deserve fresh thinking
In a world of changing market dynamics and business models, perhaps the time has come to look differently at traditional franchisor–franchisee roles. Daniel G. During, principal and managing director at Thomas Klein International, asks whether teamwork and togetherness, rather than a transactional approach, could provide a winning formula for emerging ventures.
How online payments can drive hospitality insights
The electronic payments industry is undergoing a quiet but powerful transformation as frictionless transactions and digital tipping reshape customer experiences. Lovetto Nazareth, managing director at Prism Digital, explores how hospitality operators can strategically benefit from this evolution.
How homegrown franchises are scaling new heights
In the Middle East, local concepts are emerging from the shadows of international brands to reshape the regional hospitality landscape. Christian Salloum, managing director at BrandPortunity F&B Consulting, tracks their achievements and readiness for global success.
Middle Eastern franchising: a new import
The MENA region has long been a gateway for international franchises, welcoming global brands eager to expand. Now, as the market matures and competition intensifies, regional entrepreneurs are increasingly taking their own concepts abroad with success. Nagi Morkos, founder and managing partner at Hodema Consulting Services, looks at how shifting market trends are redefining the region’s franchising story.
Building sustainable tourism through meaningful connections
Balancing rapid growth with responsible development is challenging for regional destinations. Naim Maadad, chief executive and founder of Gates Hospitality, explores how a collaborative approach between governments, businesses and local communities can deliver lasting benefits all round.
4 steps to building a resilient franchise
As global markets become more complex and competitive, resilience has become the defining factor that sets robust franchise systems apart. Anthony Aucar, head of projects at Glee Hospitality Solutions, shares four core principles for businesses looking to implement a sustainable, scalable franchise model.
Immersive and interactive: 5 ways tech is shaking up hospitality
From gamified loyalty programs to VR previews and AI personalization, digital innovation is transforming traditional guest stays into engaging, personalized experiences. Dr. Jassim Haji is president of the International Group of Artificial Intelligence and executive advisor for AI and Data Science at H.H. Sheikh Nasser AI Research and Development Centre. Here, he spotlights the technologies powering winning strategies across hospitality.
Why we’re raising a glass to alcohol-free beverages
If you thought zero-proof drinks were all mimics and simple mocktails, then it’s time to think again. Today’s alcohol-free beverages more than match the complexity, artistry and occasion of traditional cocktails. Here, two F&B experts tell us why these offerings are here to stay.
Strengthening regional tourism through strategic investment and innovation
New funding models, technological advancements and sustainability frameworks are reshaping tourism development across the Middle East. Ahead of Future Hospitality Summit (FHS) Saudi Arabia, Jonathan Worsley, chairman of The Bench, organizer of the summit, gathered insights from three industry leaders on the sector’s evolving priorities and opportunities.
