Diary of a GM with Nawaf Hasan of Grand Mercure Dubai City & ibis styles
With a hospitality background spanning over 15 years, Nawaf Hasan has honed his skills and excelled in his field. As cluster director of operations and acting GM of Grand Mercure Dubai City & ibis styles Dubai Airport, he discusses how a GM can drive a hotel to success.
Spotlight on Coral Beach Beirut with new GM Georges Chakra
Georges Chakra, general manager of Coral Beach Beirut, has a proven track record in the hospitality industry. With extensive experience in overseeing all aspects of the hotel, he shares his vision for establishing and cultivating a customer-centric service culture, as well as ensuring the smooth day-to-day operations that consistently surpass guest expectations.
Events
12 tools for decision making in a leader’s framework
History tells the tale of those who lead for all the right reasons and others who chose more dangerous routes. Mark Dickinson of DONE! Hospitality Training Solutions examines how different leadership styles affect decision-making processes and what to keep in mind.