Fearful of losing control, business leaders are often tempted to stick with the status quo rather than giving their teams enough freedom to make decisions that matter. But confining talent, rather than rewarding and encouraging it, brings the risk of missed opportunities for workplace growth, as Mark Dickinson, of DONE! Hospitality Training Solutions, explains.

In a highly competitive environment, coffee brands have to do much more than just sell coffee to achieve success – they have to tell its story. Coffee consultant Cleia Junqueira has the lowdown on how businesses can use the powerful tool of storytelling to create long-lasting connections, stand out from the crowd and generate customer loyalty.

Today’s content-creating crowd are looking for Instagrammable places to hang out, drink, eat and, above all, post. Christian Salloum, managing director of BrandPortunity F&B Consulting, explains why savvy business owners leaning into this social media trend are giving themselves an edge.

When strategically designed and well-engineered, a menu can help to improve operational efficiency and enhance the dining experience. Diogo Ildefonso, general manager of Glee Hospitality Solutions, explains how to transform your menu into a powerful driver of profitability.

In today’s rapidly evolving coffee industry, businesses are discovering that cultivating a strong brand personality is a must, rather than a useful marketing tool. Richard Cowling, director of operations at Gates Hospitality’s F&B Brands, explains how coffee businesses can make this key differentiator work for them.

Ensuring your dining space and dishes ooze visual appeal has never mattered more than today. Norman Cescut, founder and CEO at Desita, has the lowdown on how to create an Instagrammable restaurant and attract the all-important content-creating crowd.

Combining historic sites with futuristic urban developments, Saudi Arabia offers a captivating blend of old and new for both investors and visitors. Dagmar Symes, hospitality consultant, takes us through the kingdom’s transformative journey, spotlighting this fascinating market’s achievements, opportunities and growth potential.

Jitin Joshi, chef partner of Culinary Arts Group, unlocks the bold regional flavors and innovative trends shaping Indian cuisine.

Garfield Kerr, CEO at Mokha 1450 Luxury Specialty Coffee, spotlights the latest industry trends and the implications of high prices.