MENA GOPPAR Jumps in September
After 12 consecutive months of year-over-year profit decline, GOPPAR in the region was up 10.9% in the month, buoyed by a 4.9 percentage-point rise in occupancy and an uptick in food & beverage revenue, according to data from HotStats.
Diversifying the F&B revenue stream
A successful business model is dependent on its ability to generate revenues from different streams throughout the various stages of its journey. While this definition applies to most businesses, the F&B industry appears to be trapped in the sales of food and beverage items, mostly to a limited target clientele. Manal Syriani, managing director, WAY Consultants, gives us a few options for diversifying along the way
Smart goals: Out with the old, in with the new!
It may come as a surprise to some to hear that SMART goals were originally created in 1981, well before the emergence of the internet, laptops and smartphones, at a time when the vast resources that are today available at your fingertips were mostly only found in libraries. Mark Dickinson of DONE! Hospitality Training Solutions reinvents this well-known acronym
Lebanon’s 1st ‘Visitor Experience’ program results revealed
Lebanese Tourism Minister Avedis Guidanian held a press conference today to highlight the country’s latest facts and figures related to this year’s tourism season, as well as the results of the ‘Visitor Experience’ (VX Kiosk) kiosk program recently-introduced at Rafic Hariri International Airport. During the event, Minister Guidanian remarked that despite the...
4 things that are wrong with hospitality
The hospitality business represents one of the most active and flourishing sectors in the world. It is one of the fastest growing industries and contains frequent guest–host interactions, specifically in the case of organizations that provide service to a diverse group of people. However, this can make it a challenging line of work. Ongoing technological advancements have helped to improve efficiency in customer service, but they also increase the expectations of clients and generate difficulties across the sector. A better understanding of these challenges would give hospitality managers a clear edge over the competition. Hoda Naim, founder and managing director of Vacancy tells us more
5 ways to establish a successful F&B business
The regional F&B industry is evolving at a fast pace amid fierce competition and rising customer demand for innovation. Given the current climate, building a successful business is becoming more of an art than a science. Manal Syriani, managing director, WAY Consultants, explains
Are you adequately insured? Check the ‘The Fine Print’
As the name implies ‘The Fine Print’ is where Ghassan Marrouche, a seasoned expert in the insurance sector looks at the parts that people don’t usually look at. Few are the people who read the fine print in their agreements, and especially when it comes to insurance policies. Here’s what you should keep in mind
7 cost-cutting solutions
Revenue is down, the market is challenged and we have to make something happen quickly. What should we do? Mark Dickinson of DONE! Hospitality Training Solutions says cut costs, but carefully
Agreement between DCT Abu Dhabi and Miral to generate USD 23 million economic impact
Significant funds from – Ghadan 21 – were allocated to the tourism sector, with DCT Abu Dhabi launching a USD 163 million ‘mega events fund’.
An independent approach to hospitality recruitment
Engage the next generation of hoteliers with exposure to business intelligence, exciting career growth, a transparent vision and shared goals, says Bani Haddad, founder and managing director of Aleph Hospitality.