Performance management revolution
According to Mark Dickinson of DONE! Hospitality Solutions, annual performance reviews are a thing of the past. Here, he reveals how to recognize and reward employees the right way.
Wake up and smell the coffee machines
With specialty coffee being one of the fastest-growing markets in the world, Natalya Latypova,managing director of Glee Hospitality Solutions, explores this growing trend and the equipment that’s making waves across the market.
It’s about the guest, not the chef
In this opinion piece, Jörg Zipprick, co-founder and editor-in-chief of the international restaurant review aggregator La Liste, reminds the industry who’s king.
Coffee break with Sucafina
Imad El Karkafy, senior trader at Sucafina, discusses coffee trends, the technology impacting the industry and Sucafina’s sustainability pledge.
10 coffee trends to watch in 2022
Over 2.5 billion cups of coffee are consumed worldwide daily, with volumes second only to water consumption. Christian Salloum, founder and managing director of BrandPortunity Hospitality Consultancy, outlines the trends disrupting the coffee industry and what consumers are looking for.
What’s behind ESG in tourism?
The number of governments and businesses introducing environmental, social and governance (ESG) frameworks and principles has grown significantly in recent years. But what are the implications of ESG specifically for the tourism industry? Richard Stolz, principal at Roland Berger Middle East’s transportation, tourism and logistics practice in Dubai, provides a pragmatic overview of the latest ESG practices in the sector.
On the up: mapping out east Africa’s potential
It’s true that East Africa’s travel, tourism and hospitality sectors have experienced numerous ups and downs in recent years. However, there are positive signs of growth, as Thuku Kimani, manager of hotels MENA at Colliers International, points out.
What’s trending in coffee across the middle east?
The Middle East is considered to be the cradle of coffee consumption. Naim Maadad, chief executive and founder of Gates Hospitality, takes us on a coffee-infused journey to discover the latest trends in this favorite beverage that are defining the region.
How to make your coffee shop stand out
Forming an important part of the F&B industry, the coffee segment needs no introduction. And with new concepts and products arriving in the market thick and fast, customers are increasingly looking for quality and traceability. Nagi Morkos, founder and managing partner at Hodema consulting services, identifies the differentiating factors of a successful coffee shop.
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A quick guide to launching a startup
The ancient Chinese philosopher Sun Tzu famously said: “In the midst of chaos, there is opportunity.” Ashleigh Donald, co-founder of Halo Business Consulting, considers how this mantra applies to hospitality startups in our post-pandemic world.