
In a world where experience, speed and storytelling define consumer choices, restaurants born from bricks are now being eclipsed by restaurants born from bandwidth. Judith Cartwright, founder at Black Coral Consulting, explains why eateries today are all about content, community and cultural equity.
A major shift is underway in high-end hospitality as hoteliers move to meet the demands of visitors who are looking for experiences rather than excessive extravagance. And the good news is that MENA is at the forefront of this transformation. Diogo Ildefonso, general manager at Glee Hospitality Solutions, spotlights six project-pipeline trends to watch that are already gaining traction region-wide.
Automation may be firmly entrenched in F&B operations worldwide, but a rebalancing of the scales now appears to be underway. Mark Dickinson, of DONE! Hospitality Training Solutions believes this return to center is a timely reminder that technology should serve us - not replace us.
The economic indicators tell the story. The kingdom’s ambitious economic transformation is continuing at a steady pace, with non-oil growth rising, driven forward by tourism and digital services. Nada Alameddine, managing partner at Hodema Consulting Services, digs into the data to analyze the largest Gulf nation’s recent achievements and goals.
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